We currently only offer shipping to U.S. addresses and states. We do not ship any of our products internationally. All shipping costs are prepaid by the buyer at the time of checkout. Delivery options available include UPS Ground, UPS 2nd day Air, and UPS Next Day Air service. We do not ship to P.O. Box addresses.

To help reduce our environmental impact, by default all orders will be shipped when all of the products ordered are in stock. If you need a partial shipment made on your order, please call us at (503) 907-2899.

Orders placed before 1PM PST will be shipping the same day if your products are in stock. All orders placed after 1PM will ship the following business day.

All orders must be pre-paid at the time of ordering. Only credit cards can be used to purchase material. Visa, MasterCard, and American Express will all be accepted. There will be no surcharges for your credit card purchases. Please be sure to provide all your billing and shipping information correctly to avoid delays in processing your order.

If you are not satisfied with your products you can return or exchange them within 15 days of your shipment. All returns and exchanges are subject to a 15% restocking fee, unless a shipment error was made by us. There will be no refunds given for any shipping fees paid. All returned material will be refunded to your credit card or exchanged within 7 days of receiving the return products.
All returns and exchanges must be pre-authorized by us before we can refund any charges. Please contact us before shipping any returned materials to get authorized for the return.

If you receive a damaged item, we will gladly send you a replacement of the same item. You may be required to return the damaged item to us if deemed necessary. In the event that the item is out of stock, you can pick out any other item of the same value for your replacement.

We try to keep a good supply of all products in stock at all times. In the event that we run out of stock on an item that you have ordered, your item will be placed on backorder and will be shipped as soon as more stock arrives. All items that are currently in stock are labeled accordingly on this website. If you do not wish to wait for your item to become available, you may cancel your order at any time. If we do not hear from you by the time the item is shipped, we will assume you have agreed to the shipment delay.

All orders are available for cancellation by customer until the items have been shipped. Once an item is shipped, customers will have to use our returns process to get a refund for the product. All cancelled orders will be processed as quickly as possible and will be refunded to your credit card within 7-10 business days.